DHL Express offers a number of Industry Solutions that leverage the capabilities of its network to support customers who demand innovative and competitive supply chain networks.
DHL COLLECT & RETURN provides an integrated solution for managing the forward and reverse flows that are common to after-sales programs within the High Tech industry. DHL collects high value goods that require repair, deliver these to a nominated repair vendor and when ready, DHL returns the goods to the end user.
What are the key features of DHL COLLECT & RETURN?
Fast turn-around times and full shipment visibility
Seamlessly link end users with your call centers and repair vendors
A choice of transit times for each transport leg
RMA identification of goods on each transport leg
Optional packaging for laptops, tablets and smart phones
Dedicated web platform to book, track and report on all events
